Customer Relationship Management (CRM) is a software solution that brings a range of capabilities all together through a single platform and therefore improve customer satisfaction. It enables the organizations to archive customer details, send emails, generate reports, make calls, plan and schedule appointments, manage and execute a process, all through a single dashboard.

Hackers are smarter these days, thereby it is important to implement efficient IT security software that can prevent computer systems from the online dangers. Online fraudsters aim at stealing or damaging the hardware, software or electronic data.

Hackers are smarter these days, thereby it is important to implement efficient IT security software that can prevent computer systems from the online dangers. Online fraudsters aim at stealing or damaging the hardware, software or electronic data.

In an enterprise setting, an IT Help Desk Services or IT helpdesk is a place where the enterprise' customers can call to get help with a problem. It is a multi-dimensional team whose primary aim is to help reduce downtime in IT services and operations- making them available for a maximum period of time.

Artificial Intelligence (AI), is an advancing technology developed with human intelligence to help machine learn, plan, reason, perceive, or even process human-like language. Artificial intelligence can enhance and strengthen business relationships with customers and therefore boost business revenue.

Computer-science researchers at Princeton recently discovered that Google services on iPhone and Android devices have been storing your location details even when you have turned off the feature in privacy settings. Location data is always needed for specific Google services such as Maps for providing navigation purposes.

Remote Server Administration Tools for Windows (RSAT) is a component of the Windows Server to enable remote management of other computers to run operating system on them. It was first introduced in Windows Server 2008 R2. RSAT streamlines the work of system and IT administrators as it allows the concerned admins to take control of the features and the roles of the admin tool deployed on a Windows Server computer.

Remote access is an efficient and comfortable way for corporate IT personnel to remotely connect to computer interfaces to install and configure software, uninstall software, troubleshoot issues, etc. Generally, it is widely used in the corporates due to the reason that it provides easy accessibility to a computer, device or a network from a remote distance but it also supports the access to home networks.

When you are on the verge of choosing a Managed IT Service Provider, it cannot be a random choice, there has to be a thorough understanding about the Managed IT Service Provider from whom you are going to get the service. In this article we will be discussing on how to settle with the right Managed service provider.

Information Technology Infrastructure Library (ITIL) is a framework containing a set of best practices for delivering efficient IT support services. ITIL enables individuals and organizations to deliver cost-effective IT Service Management and companies adopt ITIL in order to realize their business benefits faster with defined processes. ITIL focuses on resource optimization and regularly reviewing the existing processes in order to gain improvement. It is also capable of acting as a business partner for organizations to adopt only those practices that are applicable to them.